Terms & Conditions

Welcome to the Kye Teahouse website (the "Site"). Please read the below terms carefully, because your use of the Site constitutes your agreement to these Terms of Use. THESE TERMS OF USE INCLUDE AN ARBITRATION AGREEMENT, WHICH IS SET FORTH BELOW. If you do not agree to these Terms of Use, you should not access or use the Site. Kye Teahouse, in its sole discretion and without notice to you, reserves the right to make changes to the Site and to these Terms of Use from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting the Site, you agree to accept any such changes.

Kye Teahouse is owned and operated by Kye Teahouse LLC (a United States company registered in Hawai’i State).

Returns: Kye Teahouse would love for you to be happy with your purchase. We believe that our customer's satisfaction is a top prioritea! If you are not completely satisfied with your order, please return it within 30 days for an exchange or refund (shipping and handling charges are non-refundable). If your order arrives and the items are incorrect or arrive damaged, please email kyeteahouse@gmail.com.

The following policies apply to all returns and exchanges:

  • Returns that are determined the error of Kye Teahouse (because they are incorrect or the items arrive damaged), can be sent back to Kye Teahouse using our convenient pre-paid USPS shipping label. To request a shipping label, please email kyeteahouse@gmail.com

  • Returned items must include the packing slip and a reason for the return in order to be processed.

  • Refunds will be returned via the payment method in which it was received unless otherwise specified and can take up to 10 business days.

Information Accuracy: Kye Teahouse will use reasonable efforts to include accurate and current information on the Site, but there may be occasions when information on the Site contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability and other matters. Kye Teahouse reserves the right to correct any errors and to update Site information at any time (including after you have submitted your order). We apologize for any inconvenience this may cause you.

Copyright: The entire content (images and text) of kyeteahouse.com is copyrighted and may not be reproduced, published, broadcast, posted, modified, transmitted, displayed, distributed, downloaded or otherwise used except as provided herein without the express written permission of Kye Teahouse.

Trademarks: Kye Teahouse LLC  is the exclusive owner of the Kye Teahouse trademark & designs and all other company names & logos are the property of their owners. No permission is given in respect of the use of any brand names, product names, trademarks or their respective owners, and such use may constitute infringement of their owner's rights.

Privacy Guarantee: We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters, or advised us of your e-mail address, address & telephone number - we may occasionally update you on news and special opportunities via e-mail.

Medical Disclaimer: We strongly recommend that if any condition persists that you seek the advice of a qualified health professional. Special care should be taken when treating children, in pregnancy or for any ongoing disease and we recommend that you seek the advice of a qualified health professional in these cases. All information given is not intended to diagnose, treat or cure any condition or individual. If you are using supplements you should always inform your professional health practitioner or herbalist.

Miscellaneous: This Agreement shall be governed by, construed and enforced in accordance with the laws of the State of Hawai’i, without giving effect to any conflict of law provisions. The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of Kye Teahouse's right to require strict observance of each of the terms herein. If any provision of the Agreement is deemed to be illegal or unenforceable the remainder of the Agreement shall be unaffected and shall continue to be fully valid, binding, and enforceable. This Agreement constitutes the entire agreement between us relating to your use of the Site.